Welcome to AiPlay, your trusted online casino in Malaysia. Your privacy and the security of your personal information are important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our platform.
Last updated: [Insert Date]
When you register or use AiPlay, we may collect the following types of data:
Personal Information: Name, contact number, email, date of birth, and address.
Account Information: Username, password, bank/ewallet details.
Device & Log Data: IP address, browser type, device information, and usage logs.
Gameplay Data: Transaction history, betting activity, and game preferences.
We collect your data to deliver a better, safer gaming experience:
To create and manage your account.
To process deposits, withdrawals, and bonuses securely.
To provide personalized gaming content and promotional offers.
To comply with legal and regulatory requirements (KYC/AML).
To protect against fraud, abuse, or unauthorized activity.
AiPlay uses cookies to:
Remember your preferences and login details.
Track user behavior for analytics and platform improvement.
Deliver targeted promotions and relevant gaming suggestions.
You can manage cookie settings in your browser at any time.
AiPlay does not sell or rent your personal data to third parties. However, we may share your data with:
Payment processors (e.g., ewallet providers or banks).
Licensing authorities or legal regulators (as required).
Security services to detect and prevent fraud or cheating.
All third-party access is strictly regulated under data protection agreements.
We use strong security measures, including:
SSL encryption on all transactions.
Two-factor authentication (2FA) for account access.
Firewalls and anti-fraud systems to prevent unauthorized access.
We store your data on secure servers and take every reasonable precaution to keep it safe.
You have the right to:
Access, update, or correct your personal data.
Request deletion or restrict use (where legally allowed).
Opt out of marketing communications anytime via your account settings or support.
To make a request, contact our support team directly.
We retain your personal data as long as:
Your account is active or required for legal compliance.
We need it for dispute resolution or fraud prevention.
Inactive accounts may be purged after a legally defined period.
AiPlay may update this Privacy Policy to reflect changes in law or platform operations. When updates are made, we will:
Publish a notice on the website or app.
Email registered users (if changes are significant).
We recommend reviewing this page periodically.
AiPlay is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Any underage account will be terminated immediately upon discovery.
If you have questions or concerns about this Privacy Policy or how your data is handled, contact us via:
📧 Email: [Insert support email]
💬 Live Chat (24/7)
📱 WhatsApp Support
Your information helps us verify your identity, process transactions, offer bonuses, and ensure secure, responsible gaming for all players.
Yes. AiPlay uses SSL encryption, secure servers, and advanced fraud detection systems to protect all your personal and financial data.
AiPlay only shares necessary data with trusted payment providers and regulatory bodies—never with advertisers or unauthorized third parties.
Yes. You can request to update, correct, or delete your information by contacting our customer support or through your account settings.
We retain your data only as long as needed to comply with legal regulations or to resolve disputes. Inactive accounts may be deleted after a set period.
Yes. We use cookies to remember login details, enhance user experience, and offer personalized content. You can manage cookie preferences in your browser.
Absolutely. You can unsubscribe from promotional emails at any time via the link provided in the message or by adjusting your account settings.
No. AiPlay strictly prohibits users under the age of 18. We do not collect or store data from minors, and such accounts are terminated upon detection.
We’ll notify you on our website or via email if we make significant changes. You’re encouraged to review our Privacy Policy regularly for updates.
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