FAQ

Yes, AiPlay operates securely and responsibly, following strict standards to protect user data and provide fair gaming.

Click on the "Sign Up" or "Play Now" button, fill in your details, and verify your phone number. Your account will be ready in under a minute.

Yes! AiPlay is fully optimized for mobile browsers, and you can also download the AiPlay app for Android or iOS.

Use online banking, eWallets like Touch ‘n Go, Boost, or DuitNow for instant deposits. All transactions are secure.

The minimum deposit is typically RM10, but this may vary by payment method or promotion.

Withdrawals are usually processed within 30 minutes during operating hours. Delays may occur due to bank schedules.

You can enjoy slots, live casino games (like roulette, blackjack, baccarat), sports betting, fishing, and lottery games.

Yes! New players get a generous welcome bonus. Check the Promotions page for current offers like free credits and deposit bonuses.

Log in, go to the Promotions section, and click "Claim" next to the available offer. Some may require a deposit or turnover.

Yes. We use advanced encryption and data protection measures to keep your information private and secure.

Yes! Join the AiPlay Agent Program and earn up to 90% commission by referring players through your unique link.

Click “Forgot Password” on the login page. Follow the steps to reset it via SMS or email verification.

No. AiPlay does not charge hidden fees. Deposits and withdrawals are transparent and commission-free (unless stated).

Our support team is available 24/7 via live chat, WhatsApp, and email. We're here to assist with anything you need.

Yes! Some slot and fishing games offer demo or free versions. You can also enjoy promotions like free credit, no deposit required.

Absolutely. Our platform is user-friendly, and we offer guides and customer support to help new players start with ease.

Visit our Download page. For Android, download the APK. For iOS, add the app via Safari’s “Add to Home Screen” feature.

Yes, but it requires verification. Please contact support to update your account details securely.

Restart the app or refresh your browser. If the issue continues, contact support with a screenshot or game details.